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For your convenience, we offer 2 delivery options:
Standard Delivery (Deliveries are done on Tuesdays and Thursdays from 9hr to 16hr)
A delivery fee of Rs 350 (incl. Vat) is applicable on all orders.
Free pick up at RT Knits
You can now choose to pick up your order at RT Knits, Peupliers Avenue, La Tour Koenig.
- – Pick up time Monday to Friday from 09:00 to 16:00.
- – Bring along your ID card and order number.
Important to note
1. The above turnaround times are applicable only when payment has been received.
2. Subject to receiving payment before 12 p.m. as cut off time.
3. Delivery schedules exclude weekends and public holidays.
For more detailed information, please refer to our delivery policy or FAQ section.
GENERAL QUESTIONS
How can I get in contact with your team?
Our team will be happy to attend your requests between 09:00 to 17:00 from Monday to Friday except on Saturdays, Sundays and holidays.
For any support or any information needed on current orders or booking an appointment. Call our Customer Service (Henna) on:
- Phone: +230-206-8989
- Mobile: +230-5942-4364
- Email on contact@teamonite.com
What information can I get from My account?
From your account dashboard you can